Shipping policy
At Cotton Stories, we strive to deliver your orders as quickly and efficiently as possible. Please review our shipping policy below:
1. Delivery Times
For in-stock items, the estimated delivery time is 2 to 5 business days.
For pre-order products, the delivery time is 25 business days.
2. Shipping Rates
Spain: €4.95. Free shipping on orders over €120.
Europe: €14.50. Free shipping on orders over €200.
Rest of the World: €30. Free shipping on orders over €250.
3. Peak Periods
During sales periods or high-demand times, delivery times may exceed the usual estimates. Cotton Stories is not responsible for delays caused by the shipping company.
During sales periods or high-demand times, delivery times may exceed the usual estimates. Cotton Stories is not responsible for delays caused by the shipping company.
4. Lost or Damaged Shipments
Cotton Stories is not liable for any loss of goods that may occur during transportation. However, we will assist in filing the necessary claims to ensure the replacement of the affected items.
Cotton Stories is not liable for any loss of goods that may occur during transportation. However, we will assist in filing the necessary claims to ensure the replacement of the affected items.
Thank you for your understanding and support. If you have any questions or concerns, please don’t hesitate to contact us.